
BSBMKG543 - Plan and Interpret Market Research (Release 1)
This unit describes the skills and knowledge required to plan market research and conduct an analysis to report and interpret findings. The unit applies to individuals who conduct market research pla…

Test: BSBMKG542 - Establish and Monitor the Marketing Mix (Release 1)
This unit describes the skills and knowledge required to identify and establish an effective marketing mix for a business. It includes preparing, implementing and monitoring the market mix. The unit …

BSBMKG542 - Establish and Monitor the Marketing Mix (Release 1)
This unit describes the skills and knowledge required to identify and establish an effective marketing mix for a business. It includes preparing, implementing and monitoring the market mix. The unit …

BSBOPS505 - Manage Organisational Customer Service (Release 1)
This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the …

BSBWHS515 - Lead Initial Response To and Investigate WHS Incidents (Release 1)
This unit describes the skills and knowledge required to lead the initial response to work health and safety (WHS) incidents. The unit also includes planning, conducting and reporting on investigatio…

BSBSTR501 - Establish Innovative Work Environments (Release 1)
This unit describes the skills and knowledge required to create an environment that enables and supports practice which focuses on a holistic approach to the integration of innovation across all ar…

BSBLDR411 - Demonstrate Leadership in the Workplace (Release 1)
This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values. The unit applies to indi…

BSBOPS403 - Apply Business Risk Management Processes (Release 1)
This unit describes the skills and knowledge required to identify business risks and to apply established risk management processes to a defined area of operations that are within the responsibilitie…

BSBPEF501 - Manage Personal and Professional Development (Release 1)
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. The unit applies to individuals worki…

BSBPEF402 - Develop Personal Work Priorities (Release 1)
This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. Th…

BSBSTR401 - Promote Innovation in Team Environments (Release 1)
This unit describes the skills and knowledge required to identify and implement ways of promoting innovation within team environments in the workplace. The unit applies to individuals who are team pa…

BSBPMG420 - Apply Project Scope Management Techniques (Release 1)
This unit describes the skills and knowledge required to contribute to the project’s scope by assisting with identifying its objectives, deliverables, constraints, assumptions and outcomes. It also i…

BSBLDR522 - Manage People Performance (Release 1)
This unit describes the skills and knowledge required to manage the performance of staff that are direct reports. The unit applies to individuals who manage people. It covers work allocation and the …

BSBOPS504 - Manage Business Risk (Release 1)
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. The unit ap…

BSBPMG425 - Apply Project Information Management and Communications Techniques (Release 1)
This unit describes the skills and knowledge required to provide a critical link between people, ideas and information at all stages in the project life cycle. It involves assisting the project team …

BSBPMG421 - Apply Project Time Management Techniques (Release 1)
This unit describes the skills and knowledge required to assist with project scheduling activities, apply and monitor the agreed project schedule, and evaluate the effectiveness of time management fo…

BSBPMG423 - Apply Project Cost Management Techniques (Release 1)
This unit describes the skills and knowledge required to assist in producing a project budget, to monitor project expenditure and contribute to cost finalisation processes. The unit applies to indivi…

BSBPMG422 - Apply Project Quality Management Techniques (Release 2)
This unit describes the skills and knowledge required to enhance project outcomes by contributing to quality planning, applying quality policies and procedures, and contributing to continuous improve…

BSBPMG424 - Apply Project Human Resources Management Approaches (Release 2)
This unit describes the skills and knowledge required to assist with aspects of human resources management of a project. It involves establishing human resource requirements, identifying and facilita…

BSBWHS415 - Contribute to Implementing WHS Management Systems (Release 1)
This unit describes the skills and knowledge required to contribute to implementing a plan for a work health and safety management system (WHSMS) that applies to own role. The unit applies to individ…